“Phil has been looking after our properties for a while now and we are very happy with his service. He always resolves any issues quickly and efficiently. He is constantly updating us with the current laws allowing us to relax knowing all is okay in his hands. If you are looking for a reliable property management company then we would highly recommend him and his team.”

“As a landlord, I bless the day I was put in contact with Phillip. I was struggling with a tenant who was paying no rent and he took me on! His calming, professional attitude and vast knowledge of his subject kept me going. At each twist and turn he was there with advice to guide me through. It is entirely thanks to him that everything was resolved in the end. With him in your corner you need have no worries.”

“Phil and the team are fantastic! Super friendly and very knowledgeable, they are always available and happy to help with any query. They secured a tenant for our rental quickly and we were confident that the tenant was thoroughly vetted and a good match for our property. They keep us informed at all times and go over and above when issues come up. We have peace of mind knowing our rental is safe in their hands. We would absolutely recommend them to friends and family, and have already done so! So glad we chose to work with Smart Lettings.”

“Phillip and his team have been a real pleasure to work with and I know I am in good hands when dealing with them. Due to an unfortunate sequence of events I had to serve notice on tenants, where the property I had recently acquired required major refurbishment. With Phillips' expert knowledge and help I have just gained the order for possession.

As a landlord I was familiar with the eviction process but having recently relocated to Wales, aware of the RSW legislation and new requirements for compliance on this type of process. Luckily I did not need to worry as it became very clear early on Phillip was on the ball every step of the way! He guided me through everything and was very good on answering any questions I presented. The whole process went very smoothly indeed and I was kept updated throughout by the team. For this kind of situation I was quite impressed on how calmly it was dealt with and very professionally.

Overall as my first dealings with Smart Lettings I am very happy and will use them again in the future for lettings, when the opportunity is here. Having visited Phillip a few times and met his team, I can safely say Phillip is the truly the man you want in your corner. His team are very friendly and provide an excellent and very efficient service.

Smart Lettings prove one thing, you are dealing with professionals here, who know what they are doing to get you the result you want! A massive thanks to Smart Lettings and everyone at the Bridgend office.

Roshan”

“5* absolutely amazing couldn’t recommend Philip and Rebecca enough. Have kept me reassured and sane the past weeks couldn’t have done more for us. Thank you so so much for everything look forward to the future, made one little family very very happy. X”

“Great experience with a very professional company. Very good communication and genuinely caring people who don’t mess about when things need attention! They’ve made a stressful move very comfortable. Highly recommended !!! Thanks Smart Lettings”

“Ive been with smart letting for 3 years now and I highly recommend them, Very professional and Phil is a genuine guy, he’s very quick with dealing with any problems or any enquiries, a very friendly letting agency always feel welcome when I pop in.”

“I was given Smart Lettings number from a friend and I was advised they were the best to deal with a tricky situation.

With nearly 200 miles between ourselves and Smart Lettings I did have my reservations.

This feeling was very short lived, the tenant was extremely difficult to manage and was very well advised to draw out the legal proceedings for as long as possible., Smart Lettings provided guidance and direction to us throughout. They were with us every step of the way giving accurate advice and supporting us through this emotionally draining process. The knowledge and professionalism along with the fact that no matter what day or time Smart Lettings were always there. Even when it was a holiday Christmas, Bank Holidays or Weekends, Smart Lettings was never to busy to reassure us and advise.

Phil and his team go well above and beyond to get the issues resolved. We have now received a decision in our favour, we were also awarded all our costs, this was down to Smart Lettings ensuring the court had copies of everything relevant, and pre-empting what may happen. A brilliant result!

I wouldn't hesitate to recommend this Smart Lettings or their services they provide. Smart Lettings need to open an office in Cornwall!”

“I most definitely would highly recommend smart lettings to anyone. 24 hours and everything is sorted , I couldn't think of anyone better than Smart Lettings, very kind and respectful , understand and trustworthy. nothing feels better than being able to feel comfortable 😌 ✨️ Phil is honestly the nicest estate agent I have ever met ❤️”

“Dealing with Phillip at Smart Lettings has been an exceptional experience. The outstanding level of customer service, management skills along with attention to detail to all aspects of property management has been exceptional.

With Smart Lettings high standards & support we can now focus on other aspects of our lives.

I would not hesitate in recommending Smart Lettings to anyone.
Frank Morgan ”

“Great agency they were very helpful and I was able to move into the property ASAP which was what I needed as I am due to have my daughter in October”

“We had a delicate issue with a tenant and went to Phil for advice , he completely took us in hand advised and guided us to sort things. The easy and friendly atmosphere of Smart Lettings staff puts you at ease and installs confidence for both landlords and tenants. Thank you Phil for always being at the end of a phone call.”

“Great people in the team, Phil has gone above and beyond for me and my partner, not only did he move me into my first flat but has helped and guided me through the year can’t recommend him enough down to earth and will always get to the bottom of a problem if one occurs!”

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”

“Thank you Phil and the team at Smart Lettings for the assistance in finding suitable tenants for our property.

Smart Lettings have been very helpful, supportive and professional. Phil is very knowledgeable in this field and made the decision to rent a smooth process for us.

Phil and his team have kept us informed during the whole process and gave us confidence throughout the stages that they would provide the best tenants for us.

We would highly recommend Smart Lettings to manage your rental property.”

“The team at Smart Lettings have been absolutely great, I have recently switched from another letting agency to Smart Lettings. They have dealt with everything and made sure that the transition of everything goes smoothly and as stress free as possible for myself! They are so Hands on and only ever a phone call away ( something I never had previously ) so it’s great that you know they’re always there for you if it’s a query you may have or even some advice. If any of the team can help in any way they will do their best to make sure your needs are met! Looking forward to the future with them”

“I am a new Landlord in Wales and asked Smart Lettings in Pontycymer to find me a tenant and to manage my property. I am absolutely thrilled with the service Smart Lettings have to offer. Phil is a encyclopaedia of knowledge and not only that he is so professional and it is obvious he loves what he does! Smart Lettings found me an exceptional tenant, have carried out all repairs/maintenance without delay keeping me updated at all times with exceptional communication skills resulting with no stress!. I highly recommend Smart Lettings 100%
5/5
What more could you ask for?”

““Smart Lettings have been an absolute pleasure to deal with from the very beginning! No request is too small and they have definitely gone above and beyond to get me settled into my new home as quickly as possible. They’ve made a massive difference to a stressful time in my life and I can’t thank them enough””

“Having been with another property management company who shall remain anonymous and realising they were not fulfilling their duties we were put in contact with Phil at Smart Lettings and all we can say is amazing, from our first meeting with Phil we felt we had made the right decision in putting our properties in his capable hands, everything was so easy, Phil and his team just took over and made the whole transition completely stress free. We know everything is dealt with professionally and would 100% recommend Smart Lettings to any landlord’s looking for a new management company.
”

“After previously been with another letting agent who failed us, finding Phil and Smart Lettings was a breath of fresh air. He is professional, in all aspects of his work, he successfully evicted our tenant and rented our house out again within weeks.”

“Phillip has recently rented a property to my daughter who was homeless with her three children. He has gone above and beyond the role of an agent to ensure that, going forward, she will have a home.

The property has some issues, but already, they are being dealt with and we have an action plan. Phillip’s communication has been excellent, even though he has been extremely busy. He is approachable and he has demonstrated he cares about his tenants, along with the balancing act of dealing with the landlords he represents.

On meeting Phillip for the first time, he was able to answer all our concerns. He contacted other agencies to help with furnishing the property as she had nothing to move in with and provided excellent advice for other concerns. This was beyond his remit and should have been done by her housing officer who hadn’t done anything before leaving his role.

We cannot thank Phillip enough for what he has done over the last three weeks as it has had a significant impact on our family, and means my daughter can move forward with her children at long last.

I would have no hesitation in recommending Smart Lettings to anyone and a lot of other agents could learn a lot from him!

Thank you, Phillip, for everything you have done!”

“Our experience so far with Phillip has been great. He's been very attentive and responsive to all queries and requests and endeavours to address and/or rectify any issues as they arise. It gives me peace of mind knowing that he's a person who cares about his tenants and their wellbeing/happiness. Diolch!”

“Phil and his team are very knowledgeable and efficient at what they do. They managed to rent my 4 bed house for way over a figure mentioned to us by another local estate agent. I will definitely be using Smart Lettings for the rest of my properties the future.”

“I met Phil by chance after being given the run around by another estate agent and the difference is startling. Within two weeks Phil had rented out my student property within Treforest despite huge demand in the local area.
I would highly recommend Smart Lettings as they are professional, committed and go way beyond the normal 9 to 5 work ethic.”

“Phil at Smart Lettings has always been genuine, honest, helpful and responsive in general. And also when there was issue I needed sorting before. Happy to have Smart Lettings as an agent.”

“Phil was really helpful when finding a tenant for my Buy to Let property. Nothing was ever too much trouble and he achieved a higher monthly rental income for the property than I was expecting. Great service!”

“A genuine, no nonsense, trustworthy company.
Phil has always been on hand to answer any queries and offer professional advice. A fantastic support to fellow landlords and tenants alike.”

““I first came into contact with Phillip in January 2021 as he was managing a couple of properties within Peter Crouch’s portfolio. After numerous conversations with Phillip it became apparent that he was somebody who really knew his stuff and I took the decision to move all of the properties in the portfolio to be managed by him. This was the best decision I could have made as Phillip took the properties by the scruff of the neck; got them into a condition which made them all rentable and then found me a buyer to move them on. We went from nought to 100mph in literally less than a month. Phillip has incredible contacts and suppliers and addressed so many issues we had with professionalism and, most importantly, speed! Phillip doesn’t believe in a 9-5 work day and was at the end of the phone whenever I needed him. Now the sale has gone through I’m gutted I won’t be working with him anymore as he really is a diamond. There is nobody better in South Wales to look after your property. Thank you for everything” ”

“Had a amazing experience with Smart Lettings I can honestly say I couldn't ask for anymore, great customer service very fast and a friendly face too, very understanding can honestly I would recommend to any of my friends or family, well done guys👏”

“Fantastic company, very friendly, helpful and informative. Any issues or inquiries are quickly resolved and responded to. Couldn’t recommend them enough.”

“I’ve had experience with Smart Lettings and they have always been positive. Really helpful and friendly. Wouldn’t hesitate to recommend them.”

“These guys take all the hassle out of being a landlord. I’m always consulted if there’s an issue but they take care of the details and deal with the tenant. The tradesmen they use are reliable and realistic in pricing of jobs when there’s a problem. They also have a vast knowledge of the law around letting and keep me fully compliant. I wouldn’t let without them now.”

“Very helpful company, excellent communication skills and the most knowledgeable letting agent we have come across.! We would like to thank Smart Lettings for their continuing support and look forward to transferring further property's across for management.”

“Phil is knowledgeable, personable and helpful. He has a breadth of letting experience going back many years and has I know put a great deal of effort in to his procedures and systems at " Smart Lettings ".
He is able to provide a quality all-round letting service start to finish and has even qualified as an Energy Performance Certificate Assessor so can personally produce the necessary EPC's needed to let your property.”

“Excellent company and brilliant team. Philip is a consummate professional in property and tenant management. I know my properties are in the best hands”

“Smart Lettings is an excellent letting agency that delivers a personalised, high quality service. Phillip is very knowledgeable about property matters and relevant legislation and draws on his experience to provide a professional service as well as advice if needed. He is conscientious and diligent so I know can rest assured that my properties are in good hands. Communication is always prompt and updates provided without needing to chase after information. I would highly recommend this agency.
”

“It took me a while to find a letting agent I could trust to manage my properties. Phillip is amazing and I would highly recommend to anyone looking for a hands free approach to managing their portfolio”

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”