“Very professional, all the team are very helpful at all times nothings to much! Would highly recommend these guys if you want to feel secure in your tenancy, properties well looked after! Thank you so much smart lettings 😊”

“I would recommend Phil and the Smart Lettings team to anyone looking to rent out property. Phil and his team fully manage my properties and I have absolute confidence in their professional approach to tenant vetting, inspections and maintenance. They find the balance between repair, maintenance and cost. I feel they care about the properties they manage and are proactive in addressing issues.
Smart Lettings have an online portal for tenants and landlords. Communication is timely and polite. They produce a quarterly email newsletter which includes helpful updates on legislation changes and landlord obligations. There are different reasons why people become landlords, Phil and the team take the stress out of the process and treat you and your property with respect.”

“The whole process of applying for the property, viewing, receiving the keys was smooth and effortless. Rebecca, Claire and the rest of the team are very supportive. During my tenancy, all inquiries have been responded to promptly. The property has been well managed. It has been great living here. Thank you so much Smart Lettings.”

“Phil and the team have managed the shop I rent for the past two years!
Any issues that I have had, not that there’s has been hardly and certainly not down to the property I rent was investigated and dealt with very quickly!
If I’ve ever had to contact Phil via email, he responds straight away! Even on weekends! I’ve even asked him does he ever have time off! lol!
He and the team are always eager to help and nothing is ever too much trouble for them!
Honestly I can’t recommend this company enough! 5 🌟
Keep up the great work!”

“I couldn’t recommend smart Lettings enough, every question I have had the company have always actioned this promptly. They are super friendly, and welcoming, always act on your needs.
6 month inspections which give you a chance to discuss anything needed.
Phillip and Claire are honestly the loveliest people!”

“They currently look after a property for me, I have had a fantastic experience with Phil and his team at smart Lettings, They made the whole process of renting out my property smooth and stress-free. Their professionalism, clear communication, and attention to detail were outstanding. I highly recommend them to anyone looking for a reliable and efficient letting agent!”

“The process from viewing to getting the keys was extremely efficient, and communication was excellent throughout the process. Everything was completed within a couple of weeks. The house was very clean and well presented. Highly recommended letting agency.”

“In my opinion Smart Lettings have been an asset in my Letting experience. They respond promptly with excellent advice and support. I would recommend them highly as a letting agency”

“Having signed up with Smart Lettings last year, I have found them to be professional, efficient, friendly and overall, it has proved to be a very good decision. Highly recommended.”

“couldn't be happier with the Smart Lettings team!

As a landlord in London with a property in Wales, I was a bit nervous about managing things from afar, but they made it all so simple and stress-free.

They handle everything with a fantastic attitude, from quick repairs to keeping the tenants happy. It’s such a relief knowing my property is in great hands. Highly recommended!”

“Brilliant letting company. Super friendly team, always willing to help and very professional.”

“Smart Lettings are the best letting agent we have used.

After passing my properties on to smart lettings to be managed I have full confidence in Phil and his amazing team to keep my portfolio up to date with all legislation and compliance.

Remote investing made easy.”

“I have recently given my rental property to smart lettings to manage for me and I have been so impressed with the experience, no hassle, all sorted and professionally handled, phill and the team have been a pleasure to work with. Excellent service. Would definitely recommend.”

“Phil and the team at Smart Lettings have managed my property for several years now, and I couldn’t be more pleased with their service. They have been consistently professional, thorough, and reliable throughout. Their attention to detail, prompt communication, and dedication to ensuring everything runs smoothly have made the entire letting process stress-free. I highly recommend them to anyone looking for a trustworthy and efficient letting agency.”

“Smart Lettings are a very good and reliable, managing the letting of my 2 properties in South Wales. They helped overcome a tricky tenant and improving a property to relet. They also sourced a property for me which has proven to be a sound investment and I hope they can source more for me in the future. Most importantly they are quick to react to maintenance work once a tenant has reported something. Would highly recommend!”

“I have used Smart Lettings for their experience with evictions and also to manage a rental property. On both occasions their service, support and speed has been very impressive. I am happy to recommend Philip and his team to anyone considering a change from their current manager. SL is run very well professionally but also has a friendly and approachable vibe to them, which is much appreciated. Thank you to Philip and the team and keep up the great work 😊”

“I have had a fantastic experience using the services of Smart Lettings.
Phil and Claire are incredibly professional, responsive and helpful through the entire process.
Any questions I had, I was always met with an excellent service. I would highly recommend using Smart Lettings if you ever want to rent a house or landlord. Xx”

“I heard about Smart Lettings from my sister whose property is managed by them.
I swopped from my current manager who I was unhappy with, and was delighted with the service I got from Smart Lettings. Nothing is too much trouble and Phil Tovey is always at the end of the phone with help and advice. He is good to both landlords and tenants.
He inspects properties regularly and sends results of the inspection as soon as he can. I would certainly recommend Smart Lettings to anyone who is looking for a great Lettings manager.”

“The best letting agency I've ever been with , phil and the team will always go above and beyond to help everyone. I wouldn't go anywhere else.”

“As a landlord, Phil and his wonderful team make renting a breeze! Always on hand to sort any issues, proactive, friendly and thoroughly professional. Highly recommended to others looking to rent their properties with the protection and peace of mind Smart Lettings provides. ”

“I have known Phil for about 5 yrs and during that time smart lettings have solved many problems without any fuss I would recommend them in a heartbeat thanks to the team. Paul kemp landlord”

“I’ve had a great experience with Smart Lettings. They are highly professional and ensure full compliance with regulations, always backing me when it was fair to do so.

Phil is not just focused on fighting the landlord’s corner but is also fair and balanced, considering the tenants’ needs as well. His approach ensures that everyone is treated justly, making the process much smoother for all parties involved.

I highly recommend their services!”

“Smart Lettings has not only improved my portfolio growth and supported me all the way for several years they have provided excellent care to my tenants which is equally important in this challenging market. Thanks Phil & Team”

“Highly recommend Smart Lettings. Phil and the team are very professional in all that they do for you.”

“Efficient and straight forward friendly service. Phil arranged the EPC promptly with no hassle. Would use them again.”

“I have used Smart Lettings for several years to manage our portfolio. Highly professional when dealing with us and our tenants which is important to us as responsible landlords. We would highly recommend Smart Lettings to landlords and tenants alike. Thank you for your amazing service.”

“Excellent team, really professional and responsive. I’ve rented for many years and have never had the support and communication that I do with Smart Lettings. Highly recommended!”

“I have been using Smart Lettings since COVID19 in 2020 I have found that their service is really good. In recent months they have introduced an online portal for you to be able to see your property what’s let what your getting extra. This is a great way of keeping track of your properties.
There service is great and since being with smart lettings have had a much easier life.
I would recommend them”

“Great service all round, really good team as a whole at smart lettings very friendly and always go that extra mile to help you in anyway they can! Highly recommend”

“I used smart lettings and they were great from start to finish, Phil was super nice and talked me through everything about renting my property and he was very good at letting me know the whole time when I was in the process of getting a tenant and was very prompt and efficient through out the whole process, I was super happy how the whole process went and would recommend anyone to use smart lettings in the future.”

“After using Peter Alan to manage my rentals I was told about Smart Lettings and how professional they were. Therefore,I swapped and I have to say I was anxious at first, however, Phil has surpassed my old letting agents. He tends to be ball, he’s very approachable and respectful to both myself as well as the tenants. To sum things up I am less stressed than I was, when I was with my old letting agents and Smart Lettings has made me feel that my properties are in safe hands. Thank you Smart Lettings.”

“After passing my properties on to smart lettings to be managed I have full confidence in Phil and his amazing team to keep my portfolio up to date with all legislation and compliance. Rental voids are kept to a minimum. Communication is second to none. Access to the online portal is a great reference tool.”

“Have known the owner of this agency for many years prior. They manage my whole portfolio since 2021. Would highly recommend to all landlords and tenants alike. The portfolio is managed with professionalism and precision with respect for both tenant and meeting my needs as a landlord.”

“I am an out of area landlord and I used all the letting agents I could to manage my properties. Only Phil and his amazing team at Smart Lettings showed aptitude and high standards in managing my properties. They understand that only good and efficient property management is the way to have a happy tenant, we’ll looked after house and income generating business for the agent and the landlord.

For me they are the only letting agents in the Bridgend area worth using to manage rental properties.”

“My personal experience with smart letting was so fantastic & stress free thank you very much for your service highly recommend this company”

“Smart letting have been amazing since taking over my tenancy from my landlord. Any problems or concerns Phil is always there to answer or help. Always give plenty of notice for work or inspection needed to be carried out to maintain a safe and livable home for us”

“I Would highly recommend Philip and his team. After a devastating home fire Philip made sure me and my children had a home within 48hrs we signed the paper work and moved in. He has let us make the house our new forever home thank you so much Philip and smart lettings.”

“Been using Smart lettings for a few years and can't fault them. Certainly made my rental properties a lot easier to manage. Couldn't do it without them now.”

“Highly recommend Smart Lettings. Phil and the team are very professional in all that they do for you.”

“Been with Phil and the team at smart lettings for nearly two years as a landlord, And I can not speak highly enough of them.
Have never trusted letting agents but since Phil has taken over my property’s it’s taken all the stress away,
And given me the confidence to add to my portfolio.👍”

“If you are looking for a professional letting agency who are knowledgeable, efficient and really care, then Smart Lettings is for you. Communication is prompt and proactive. Any issues are sorted efficiently and to high standard. Highly recommend.”

“Smart Lettings has been managing my properties for several years now. The team, whether liaising with tenants, keeping up to date with any maintenance complying with any new regulations Smart Lettings are more than smart. They are very efficient with finding new tenants and securing tenancy agreements. I thoroughly recommend their property management services. Thank you Philip & Team.”

“Great business !!!

Phillip has managed my properties for many years and I could not wish for better. Always very polite, helpful and knowledgeable.

Thank you Phil
Keep up the great work !!”

“Excellent and professional service. Phil and the team are ahead of the game in terms of procedure, implementation of legislation etc.
Always immediate response to issues. I know my properties are in good hands and takes the stress off my shoulders.”

“Philip and the team have been brilliant in managing my rental property. Very good communication and always polite, professional and on time. Would advise anyone to give them a try for any property needs”

“Have known the owner of this agency for many years prior. They manage my whole portfolio since 2021. Would highly recommend to all landlords and tenants alike. The portfolio is managed with professionalism and precision with respect for both tenant and meeting my needs as a landlord.

”

“We have had a fantastic experience using the services of Smart Lettings. Phil and the team are incredibly professional, responsive and helpful through the entire process. Any questions I had, I was always met with a seamless service. I would highly recommend using Smart Lettings!”

“We use Smart Lettings for all our property rental management, forget the high street outfits, its only numbers for those guys... The Smart Lettings team will sort any issues out for you, be it repairs or administration, consider it done. Guaranteed rent is an absolute must for the modern day landlord. Highly recommend Smart Lettings.”

“Smart Lettings recently took over management of my property. Phil has been very supportive and have gone above and beyond to answer queries and take action when needed, a huge credit to the team.”

“The process from viewing to getting the keys was done with immaculate speed and organisation. Everything was completed easily within two weeks. The property was clean and well presented, with no real issues or concerns to bring up. Communication is swift when emailed and contacting them, with questioned answered typically on the same day! Hoping to rent with these for a very long time going forward!”

“I’ve been dealing with Smart Lettings for a few years and I have to say , I have nothing but respect for them. My partner was a tenant in one of their properties and they were consistently helpful, friendly and there if needed.
My partner passed away and even then they were there with support.
One of the most professional friendly companies I have dealt with in a long time, so many companies have zero customer service, I’m happy to say Smart Lettings is not one of them. Thank you Phil and team”

“Thank you Smart Lettings. Love the client portal the company provides, its clean, easy on the eye and informative. Phil your knowledge is second to none, and the team are always consistent and dependable on any issues I have. I highly recommend anyone looking to rent should start here, you will be looked after from the start-line. Thank you guys”

“Smart Lettings have been fantastic for me. Managing my properties and keeping me up to date with all matters relating to rental. Highly recommended.”

“I’ve been very impressed by Phil and the team. Admittedly, I didn’t know where to begin as a first time landlord. Yet, the team have been fantastic throughout, answering all of my queries and making this experience hassle/stress free, which is exactly why I wanted a letting agent. Thank you team.”

“Smart lettings have been fantastic for me. All maintenance has been conducted swiftly, and the gentleman who has done the repairs on my house has been fantastic and thorough. Property is tip-top and the management is super communicative whenever I email.

I have been in my current residency with Smart Lettings for a year and I've felt so much more at ease and confident in my tenancy than I was in previous tenancies. I was so lucky to find my current home when I needed it most and Smart Lettings was so supportive. 10/10.

Highly recommend!”

“I had the most amazing experience with smart. Phil Mia and the team are just fantastic. The speed and accuracy is so refreshing. I moved from Devon and was under a tight timescale. Mia and Phil turned it around so quick but not letting standards slip. I’m so glad this is the agent I will be with while I start my new life in Wales as it’s such a great start. Thank you for making this experience so stress free I was able to enjoy my move. Could not fault it one bit.”

“Phil has been looking after our properties for a while now and we are very happy with his service. He always resolves any issues quickly and efficiently. He is constantly updating us with the current laws allowing us to relax knowing all is okay in his hands. If you are looking for a reliable property management company then we would highly recommend him and his team.”

“As a landlord, I bless the day I was put in contact with Phillip. I was struggling with a tenant who was paying no rent and he took me on! His calming, professional attitude and vast knowledge of his subject kept me going. At each twist and turn he was there with advice to guide me through. It is entirely thanks to him that everything was resolved in the end. With him in your corner you need have no worries.”

“Phil and the team are fantastic! Super friendly and very knowledgeable, they are always available and happy to help with any query. They secured a tenant for our rental quickly and we were confident that the tenant was thoroughly vetted and a good match for our property. They keep us informed at all times and go over and above when issues come up. We have peace of mind knowing our rental is safe in their hands. We would absolutely recommend them to friends and family, and have already done so! So glad we chose to work with Smart Lettings.”

“Phillip and his team have been a real pleasure to work with and I know I am in good hands when dealing with them. Due to an unfortunate sequence of events I had to serve notice on tenants, where the property I had recently acquired required major refurbishment. With Phillips' expert knowledge and help I have just gained the order for possession.

As a landlord I was familiar with the eviction process but having recently relocated to Wales, aware of the RSW legislation and new requirements for compliance on this type of process. Luckily I did not need to worry as it became very clear early on Phillip was on the ball every step of the way! He guided me through everything and was very good on answering any questions I presented. The whole process went very smoothly indeed and I was kept updated throughout by the team. For this kind of situation I was quite impressed on how calmly it was dealt with and very professionally.

Overall as my first dealings with Smart Lettings I am very happy and will use them again in the future for lettings, when the opportunity is here. Having visited Phillip a few times and met his team, I can safely say Phillip is the truly the man you want in your corner. His team are very friendly and provide an excellent and very efficient service.

Smart Lettings prove one thing, you are dealing with professionals here, who know what they are doing to get you the result you want! A massive thanks to Smart Lettings and everyone at the Bridgend office.

Roshan”

“5* absolutely amazing couldn’t recommend Philip and Rebecca enough. Have kept me reassured and sane the past weeks couldn’t have done more for us. Thank you so so much for everything look forward to the future, made one little family very very happy. X”

“Great experience with a very professional company. Very good communication and genuinely caring people who don’t mess about when things need attention! They’ve made a stressful move very comfortable. Highly recommended !!! Thanks Smart Lettings”

“Ive been with smart letting for 3 years now and I highly recommend them, Very professional and Phil is a genuine guy, he’s very quick with dealing with any problems or any enquiries, a very friendly letting agency always feel welcome when I pop in.”

“I was given Smart Lettings number from a friend and I was advised they were the best to deal with a tricky situation.

With nearly 200 miles between ourselves and Smart Lettings I did have my reservations.

This feeling was very short lived, the tenant was extremely difficult to manage and was very well advised to draw out the legal proceedings for as long as possible., Smart Lettings provided guidance and direction to us throughout. They were with us every step of the way giving accurate advice and supporting us through this emotionally draining process. The knowledge and professionalism along with the fact that no matter what day or time Smart Lettings were always there. Even when it was a holiday Christmas, Bank Holidays or Weekends, Smart Lettings was never to busy to reassure us and advise.

Phil and his team go well above and beyond to get the issues resolved. We have now received a decision in our favour, we were also awarded all our costs, this was down to Smart Lettings ensuring the court had copies of everything relevant, and pre-empting what may happen. A brilliant result!

I wouldn't hesitate to recommend this Smart Lettings or their services they provide. Smart Lettings need to open an office in Cornwall!”

“I most definitely would highly recommend smart lettings to anyone. 24 hours and everything is sorted , I couldn't think of anyone better than Smart Lettings, very kind and respectful , understand and trustworthy. nothing feels better than being able to feel comfortable 😌 ✨️ Phil is honestly the nicest estate agent I have ever met ❤️”

“Dealing with Phillip at Smart Lettings has been an exceptional experience. The outstanding level of customer service, management skills along with attention to detail to all aspects of property management has been exceptional.

With Smart Lettings high standards & support we can now focus on other aspects of our lives.

I would not hesitate in recommending Smart Lettings to anyone.
Frank Morgan ”

“Great agency they were very helpful and I was able to move into the property ASAP which was what I needed as I am due to have my daughter in October”

“We had a delicate issue with a tenant and went to Phil for advice , he completely took us in hand advised and guided us to sort things. The easy and friendly atmosphere of Smart Lettings staff puts you at ease and installs confidence for both landlords and tenants. Thank you Phil for always being at the end of a phone call.”

“Great people in the team, Phil has gone above and beyond for me and my partner, not only did he move me into my first flat but has helped and guided me through the year can’t recommend him enough down to earth and will always get to the bottom of a problem if one occurs!”

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”

“Thank you Phil and the team at Smart Lettings for the assistance in finding suitable tenants for our property.

Smart Lettings have been very helpful, supportive and professional. Phil is very knowledgeable in this field and made the decision to rent a smooth process for us.

Phil and his team have kept us informed during the whole process and gave us confidence throughout the stages that they would provide the best tenants for us.

We would highly recommend Smart Lettings to manage your rental property.”

“The team at Smart Lettings have been absolutely great, I have recently switched from another letting agency to Smart Lettings. They have dealt with everything and made sure that the transition of everything goes smoothly and as stress free as possible for myself! They are so Hands on and only ever a phone call away ( something I never had previously ) so it’s great that you know they’re always there for you if it’s a query you may have or even some advice. If any of the team can help in any way they will do their best to make sure your needs are met! Looking forward to the future with them”

“I am a new Landlord in Wales and asked Smart Lettings in Pontycymer to find me a tenant and to manage my property. I am absolutely thrilled with the service Smart Lettings have to offer. Phil is a encyclopaedia of knowledge and not only that he is so professional and it is obvious he loves what he does! Smart Lettings found me an exceptional tenant, have carried out all repairs/maintenance without delay keeping me updated at all times with exceptional communication skills resulting with no stress!. I highly recommend Smart Lettings 100%
5/5
What more could you ask for?”

““Smart Lettings have been an absolute pleasure to deal with from the very beginning! No request is too small and they have definitely gone above and beyond to get me settled into my new home as quickly as possible. They’ve made a massive difference to a stressful time in my life and I can’t thank them enough””

“Having been with another property management company who shall remain anonymous and realising they were not fulfilling their duties we were put in contact with Phil at Smart Lettings and all we can say is amazing, from our first meeting with Phil we felt we had made the right decision in putting our properties in his capable hands, everything was so easy, Phil and his team just took over and made the whole transition completely stress free. We know everything is dealt with professionally and would 100% recommend Smart Lettings to any landlord’s looking for a new management company.
”

“After previously been with another letting agent who failed us, finding Phil and Smart Lettings was a breath of fresh air. He is professional, in all aspects of his work, he successfully evicted our tenant and rented our house out again within weeks.”

“Phillip has recently rented a property to my daughter who was homeless with her three children. He has gone above and beyond the role of an agent to ensure that, going forward, she will have a home.

The property has some issues, but already, they are being dealt with and we have an action plan. Phillip’s communication has been excellent, even though he has been extremely busy. He is approachable and he has demonstrated he cares about his tenants, along with the balancing act of dealing with the landlords he represents.

On meeting Phillip for the first time, he was able to answer all our concerns. He contacted other agencies to help with furnishing the property as she had nothing to move in with and provided excellent advice for other concerns. This was beyond his remit and should have been done by her housing officer who hadn’t done anything before leaving his role.

We cannot thank Phillip enough for what he has done over the last three weeks as it has had a significant impact on our family, and means my daughter can move forward with her children at long last.

I would have no hesitation in recommending Smart Lettings to anyone and a lot of other agents could learn a lot from him!

Thank you, Phillip, for everything you have done!”

“Our experience so far with Phillip has been great. He's been very attentive and responsive to all queries and requests and endeavours to address and/or rectify any issues as they arise. It gives me peace of mind knowing that he's a person who cares about his tenants and their wellbeing/happiness. Diolch!”

“Phil and his team are very knowledgeable and efficient at what they do. They managed to rent my 4 bed house for way over a figure mentioned to us by another local estate agent. I will definitely be using Smart Lettings for the rest of my properties the future.”

“I met Phil by chance after being given the run around by another estate agent and the difference is startling. Within two weeks Phil had rented out my student property within Treforest despite huge demand in the local area.
I would highly recommend Smart Lettings as they are professional, committed and go way beyond the normal 9 to 5 work ethic.”

“Phil at Smart Lettings has always been genuine, honest, helpful and responsive in general. And also when there was issue I needed sorting before. Happy to have Smart Lettings as an agent.”

“Phil was really helpful when finding a tenant for my Buy to Let property. Nothing was ever too much trouble and he achieved a higher monthly rental income for the property than I was expecting. Great service!”

“A genuine, no nonsense, trustworthy company.
Phil has always been on hand to answer any queries and offer professional advice. A fantastic support to fellow landlords and tenants alike.”

““I first came into contact with Phillip in January 2021 as he was managing a couple of properties within Peter Crouch’s portfolio. After numerous conversations with Phillip it became apparent that he was somebody who really knew his stuff and I took the decision to move all of the properties in the portfolio to be managed by him. This was the best decision I could have made as Phillip took the properties by the scruff of the neck; got them into a condition which made them all rentable and then found me a buyer to move them on. We went from nought to 100mph in literally less than a month. Phillip has incredible contacts and suppliers and addressed so many issues we had with professionalism and, most importantly, speed! Phillip doesn’t believe in a 9-5 work day and was at the end of the phone whenever I needed him. Now the sale has gone through I’m gutted I won’t be working with him anymore as he really is a diamond. There is nobody better in South Wales to look after your property. Thank you for everything” ”

“Had a amazing experience with Smart Lettings I can honestly say I couldn't ask for anymore, great customer service very fast and a friendly face too, very understanding can honestly I would recommend to any of my friends or family, well done guys👏”

“Fantastic company, very friendly, helpful and informative. Any issues or inquiries are quickly resolved and responded to. Couldn’t recommend them enough.”

“I’ve had experience with Smart Lettings and they have always been positive. Really helpful and friendly. Wouldn’t hesitate to recommend them.”

“These guys take all the hassle out of being a landlord. I’m always consulted if there’s an issue but they take care of the details and deal with the tenant. The tradesmen they use are reliable and realistic in pricing of jobs when there’s a problem. They also have a vast knowledge of the law around letting and keep me fully compliant. I wouldn’t let without them now.”

“Very helpful company, excellent communication skills and the most knowledgeable letting agent we have come across.! We would like to thank Smart Lettings for their continuing support and look forward to transferring further property's across for management.”

“Phil is knowledgeable, personable and helpful. He has a breadth of letting experience going back many years and has I know put a great deal of effort in to his procedures and systems at " Smart Lettings ".
He is able to provide a quality all-round letting service start to finish and has even qualified as an Energy Performance Certificate Assessor so can personally produce the necessary EPC's needed to let your property.”

“Excellent company and brilliant team. Philip is a consummate professional in property and tenant management. I know my properties are in the best hands”

“Smart Lettings is an excellent letting agency that delivers a personalised, high quality service. Phillip is very knowledgeable about property matters and relevant legislation and draws on his experience to provide a professional service as well as advice if needed. He is conscientious and diligent so I know can rest assured that my properties are in good hands. Communication is always prompt and updates provided without needing to chase after information. I would highly recommend this agency.
”

“It took me a while to find a letting agent I could trust to manage my properties. Phillip is amazing and I would highly recommend to anyone looking for a hands free approach to managing their portfolio”

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”