Explanation of our Tenant Fees

We would like to provide clarity of the fees that may become payable during a tenancy you are looking to enter into.  We believe you should understand these before you make any decision about a property or before you decide to view a property.  

Acceptance of any offer will be subject to contract, referencing and Immigration checks.   You will need to pay the Rent and Deposit that is due under a Tenancy Deposit, or where the landlord is offering the property with a deposit replacement guarantee product, and you wish to take up this option, you will need to provide proof that you have purchased such a product by providing us with a copy of the insurance certificate before a tenancy can start.

Referencing and Right to Rent Checks - You will be asked to complete an application before referencing can be undertaken, you should also provide an original photographic Identification (e.g. passport, National ID card, VISA, resident permit, driving licence) and Proof of Residence (e.g. original utility bill, council tax bill or bank statement all of which much be less than 3 months old) if you have any queries relating to this please speak to the branch you are dealing with.

You should be aware that the need for a guarantor may not become apparent until your referencing (including references for any joint tenants) has been completed. Where a guarantor is required, they will need to complete an application form and provide photographic identification and proof of residence.

Referencing will cover a check against the credit file and public records of the individual, an Anti-Money Laundering check, confirmation of employment and salary details, confirmation of previous tenancy details, right to rent checks, reporting the results of all those checks to your prospective landlord to see if your application is acceptable.

Tenant deposit   

A deposit equivalent to five weeks of the monthly rent will be required to be paid at the start of the tenancy.  This is subject to referencing. 

The Renting Homes (Fees etc.) (Wales) Act 2019 permits certain fees/ charges to be made where a tenant has defaulted on or breached their obligations under their Tenancy Agreement
 

Please ask us to explain the application and move in process to you and we will be happy to answer any questions you might have now or during the application process.

Last Reviewed 1st May 2024 – NEXT REVIEW MAY2025 (V3)