“I have had a incredible experience.. I was relocating after loosing my father and had been let down on a property and had to move in 4 days. Not only were they quick in responses. Kind and patient. They got everything done so quickly giving me piece of mind. They treat people like humans and understand everyone’s situations are different but that does not make them bad tenants. I was moved in b...”

L Williams, Tenant (Esta Review)

“We’ve been tenants for three years now, and it’s been a genuinely positive experience. Communication has always been clear and prompt, and any issues we’ve had were sorted quickly and efficiently.”

Justina de Isequilla, Tenant

“Very professional, all the team are very helpful at all times nothings to much! Would highly recommend these guys if you want to feel secure in your tenancy, properties well looked after! Thank you so much smart lettings 😊”

Charlly Phillips, Tenant

“I would recommend Phil and the Smart Lettings team to anyone looking to rent out property. Phil and his team fully manage my properties and I have absolute confidence in their professional approach to tenant vetting, inspections and maintenance. They find the balance between repair, maintenance and cost. I feel they care about the properties they manage and are proactive in addressing issues.
...”

Fiona Thomas, Landlord

“The whole process of applying for the property, viewing, receiving the keys was smooth and effortless. Rebecca, Claire and the rest of the team are very supportive. During my tenancy, all inquiries have been responded to promptly. The property has been well managed. It has been great living here. Thank you so much Smart Lettings.”

Dorothy Nerissa Sikuku, Tenant

“Phil and the team have managed the shop I rent for the past two years!
Any issues that I have had, not that there’s has been hardly and certainly not down to the property I rent was investigated and dealt with very quickly!
If I’ve ever had to contact Phil via email, he responds straight away! Even on weekends! I’ve even asked him does he ever have time off! lol!
He and the team are always e...”

Tim Harris, Tenant

“I couldn’t recommend smart Lettings enough, every question I have had the company have always actioned this promptly. They are super friendly, and welcoming, always act on your needs.
6 month inspections which give you a chance to discuss anything needed.
Phillip and Claire are honestly the loveliest people!”

Britney Twitchen, Tenant

“They currently look after a property for me, I have had a fantastic experience with Phil and his team at smart Lettings, They made the whole process of renting out my property smooth and stress-free. Their professionalism, clear communication, and attention to detail were outstanding. I highly recommend them to anyone looking for a reliable and efficient letting agent!”

Shaye Wesley, Landlord

“The process from viewing to getting the keys was extremely efficient, and communication was excellent throughout the process. Everything was completed within a couple of weeks. The house was very clean and well presented. Highly recommended letting agency.”

Elaine Lewis, Tenant

“In my opinion Smart Lettings have been an asset in my Letting experience. They respond promptly with excellent advice and support. I would recommend them highly as a letting agency”

Debbra Stanton, Landlord

“Having signed up with Smart Lettings last year, I have found them to be professional, efficient, friendly and overall, it has proved to be a very good decision. Highly recommended.”

James Parsons, Landlord

“couldn't be happier with the Smart Lettings team!

As a landlord in London with a property in Wales, I was a bit nervous about managing things from afar, but they made it all so simple and stress-free.

They handle everything with a fantastic attitude, from quick repairs to keeping the tenants happy. It’s such a relief knowing my property is in great hands. Highly recommended!”

Shay Khosravi, Landlord

“Brilliant letting company. Super friendly team, always willing to help and very professional.”

Fern Morgan, Tenant

“Smart Lettings are the best letting agent we have used.

After passing my properties on to smart lettings to be managed I have full confidence in Phil and his amazing team to keep my portfolio up to date with all legislation and compliance.

Remote investing made easy.”

Ed Welton, Landlord

“I have recently given my rental property to smart lettings to manage for me and I have been so impressed with the experience, no hassle, all sorted and professionally handled, phill and the team have been a pleasure to work with. Excellent service. Would definitely recommend.”

Melanie French, Landlord

“Phil and the team at Smart Lettings have managed my property for several years now, and I couldn’t be more pleased with their service. They have been consistently professional, thorough, and reliable throughout. Their attention to detail, prompt communication, and dedication to ensuring everything runs smoothly have made the entire letting process stress-free. I highly recommend them to anyone ...”

Scott Taylor, Landlord

“Smart Lettings are a very good and reliable, managing the letting of my 2 properties in South Wales. They helped overcome a tricky tenant and improving a property to relet. They also sourced a property for me which has proven to be a sound investment and I hope they can source more for me in the future. Most importantly they are quick to react to maintenance work once a tenant has reported some...”

Neil Hallett, Landlord

“I have used Smart Lettings for their experience with evictions and also to manage a rental property. On both occasions their service, support and speed has been very impressive. I am happy to recommend Philip and his team to anyone considering a change from their current manager. SL is run very well professionally but also has a friendly and approachable vibe to them, which is much appreciated....”

Roshan Betchoo, Landlord

“I have had a fantastic experience using the services of Smart Lettings.
Phil and Claire are incredibly professional, responsive and helpful through the entire process.
Any questions I had, I was always met with an excellent service. I would highly recommend using Smart Lettings if you ever want to rent a house or landlord. Xx”

Emma Morgan, Tenant

“I heard about Smart Lettings from my sister whose property is managed by them.
I swopped from my current manager who I was unhappy with, and was delighted with the service I got from Smart Lettings. Nothing is too much trouble and Phil Tovey is always at the end of the phone with help and advice. He is good to both landlords and tenants.
He inspects properties regularly and sends results of t...”

Yvette Lavis, Landlord

“The best letting agency I've ever been with , phil and the team will always go above and beyond to help everyone. I wouldn't go anywhere else.”

Sophie Davies, Tenant

“As a landlord, Phil and his wonderful team make renting a breeze! Always on hand to sort any issues, proactive, friendly and thoroughly professional. Highly recommended to others looking to rent their properties with the protection and peace of mind Smart Lettings provides. ”

Beth Hawke, Landlord

“I have known Phil for about 5 yrs and during that time smart lettings have solved many problems without any fuss I would recommend them in a heartbeat thanks to the team. Paul kemp landlord”

Paul and Paula Kemp, Landlords

“I’ve had a great experience with Smart Lettings. They are highly professional and ensure full compliance with regulations, always backing me when it was fair to do so.

Phil is not just focused on fighting the landlord’s corner but is also fair and balanced, considering the tenants’ needs as well. His approach ensures that everyone is treated justly, making the process much smoother for all p...”

Emma Jones, Landlord

“Smart Lettings has not only improved my portfolio growth and supported me all the way for several years they have provided excellent care to my tenants which is equally important in this challenging market. Thanks Phil & Team”

Julian Morgan, Landlord

“Highly recommend Smart Lettings. Phil and the team are very professional in all that they do for you.”

Donna Williams, Landlord

“Efficient and straight forward friendly service. Phil arranged the EPC promptly with no hassle. Would use them again.”

Julie Chim, Landlord

“I have used Smart Lettings for several years to manage our portfolio. Highly professional when dealing with us and our tenants which is important to us as responsible landlords. We would highly recommend Smart Lettings to landlords and tenants alike. Thank you for your amazing service.”

Christopher Lavis, Landlord

“Excellent team, really professional and responsive. I’ve rented for many years and have never had the support and communication that I do with Smart Lettings. Highly recommended!”

Elinor Ridout, Tenant

“I have been using Smart Lettings since COVID19 in 2020 I have found that their service is really good. In recent months they have introduced an online portal for you to be able to see your property what’s let what your getting extra. This is a great way of keeping track of your properties.
There service is great and since being with smart lettings have had a much easier life.
I would recommen...”

Simon Leadbitter, Landlord

“Great service all round, really good team as a whole at smart lettings very friendly and always go that extra mile to help you in anyway they can! Highly recommend”

Cullen Kinsella, Landlord

“I used smart lettings and they were great from start to finish, Phil was super nice and talked me through everything about renting my property and he was very good at letting me know the whole time when I was in the process of getting a tenant and was very prompt and efficient through out the whole process, I was super happy how the whole process went and would recommend anyone to use smart let...”

Safraz Samahon, Landlord

“After using Peter Alan to manage my rentals I was told about Smart Lettings and how professional they were. Therefore,I swapped and I have to say I was anxious at first, however, Phil has surpassed my old letting agents. He tends to be ball, he’s very approachable and respectful to both myself as well as the tenants. To sum things up I am less stressed than I was, when I was with my old letting...”

Nicholas Howell, Landlord

“After passing my properties on to smart lettings to be managed I have full confidence in Phil and his amazing team to keep my portfolio up to date with all legislation and compliance. Rental voids are kept to a minimum. Communication is second to none. Access to the online portal is a great reference tool.”

Dean Taylor, Landlord

“Have known the owner of this agency for many years prior. They manage my whole portfolio since 2021. Would highly recommend to all landlords and tenants alike. The portfolio is managed with professionalism and precision with respect for both tenant and meeting my needs as a landlord.”

Les Parslow, Landlord

“I am an out of area landlord and I used all the letting agents I could to manage my properties. Only Phil and his amazing team at Smart Lettings showed aptitude and high standards in managing my properties. They understand that only good and efficient property management is the way to have a happy tenant, we’ll looked after house and income generating business for the agent and the landlord.
...”

Cezary Ladocha, Landlord

“My personal experience with smart letting was so fantastic & stress free thank you very much for your service highly recommend this company”

Dave Williams, Landlord

“Smart letting have been amazing since taking over my tenancy from my landlord. Any problems or concerns Phil is always there to answer or help. Always give plenty of notice for work or inspection needed to be carried out to maintain a safe and livable home for us”

Rebecca Phillips, Tenant

“I Would highly recommend Philip and his team. After a devastating home fire Philip made sure me and my children had a home within 48hrs we signed the paper work and moved in. He has let us make the house our new forever home thank you so much Philip and smart lettings.”

Pearl O’Brian, Tenant

“Been using Smart lettings for a few years and can't fault them. Certainly made my rental properties a lot easier to manage. Couldn't do it without them now.”

Sue Webb, Landlord

“Highly recommend Smart Lettings. Phil and the team are very professional in all that they do for you.”

Donna Bayliss, Landlord

“Been with Phil and the team at smart lettings for nearly two years as a landlord, And I can not speak highly enough of them.
Have never trusted letting agents but since Phil has taken over my property’s it’s taken all the stress away,
And given me the confidence to add to my portfolio.👍”

Richard Webster, Landlord

“If you are looking for a professional letting agency who are knowledgeable, efficient and really care, then Smart Lettings is for you. Communication is prompt and proactive. Any issues are sorted efficiently and to high standard. Highly recommend.”

Shuju Reagu, Landlord

“Smart Lettings has been managing my properties for several years now. The team, whether liaising with tenants, keeping up to date with any maintenance complying with any new regulations Smart Lettings are more than smart. They are very efficient with finding new tenants and securing tenancy agreements. I thoroughly recommend their property management services. Thank you Philip & Team.”

Francis Morgan, Landlord

“Great business !!!

Phillip has managed my properties for many years and I could not wish for better. Always very polite, helpful and knowledgeable.

Thank you Phil
Keep up the great work !!”

Lee Davidson, Landlord

“Excellent and professional service. Phil and the team are ahead of the game in terms of procedure, implementation of legislation etc.
Always immediate response to issues. I know my properties are in good hands and takes the stress off my shoulders.”

Eleanor Hancock, Landlord

“Philip and the team have been brilliant in managing my rental property. Very good communication and always polite, professional and on time. Would advise anyone to give them a try for any property needs”

Adam Jones, Landlord

“Have known the owner of this agency for many years prior. They manage my whole portfolio since 2021. Would highly recommend to all landlords and tenants alike. The portfolio is managed with professionalism and precision with respect for both tenant and meeting my needs as a landlord.

”

Leslie Parslow, Landlord

“We have had a fantastic experience using the services of Smart Lettings. Phil and the team are incredibly professional, responsive and helpful through the entire process. Any questions I had, I was always met with a seamless service. I would highly recommend using Smart Lettings!”

Kelsey & Sally Stephens-Hockridge, Landlords

“We use Smart Lettings for all our property rental management, forget the high street outfits, its only numbers for those guys... The Smart Lettings team will sort any issues out for you, be it repairs or administration, consider it done. Guaranteed rent is an absolute must for the modern day landlord. Highly recommend Smart Lettings.”

Directors of Armoury Court, Block Management

“Smart Lettings recently took over management of my property. Phil has been very supportive and have gone above and beyond to answer queries and take action when needed, a huge credit to the team.”

Tia, Tenant (Mercedes Angeles\u0027xo)

“The process from viewing to getting the keys was done with immaculate speed and organisation. Everything was completed easily within two weeks. The property was clean and well presented, with no real issues or concerns to bring up. Communication is swift when emailed and contacting them, with questioned answered typically on the same day! Hoping to rent with these for a very long time going...”

Adam Pearce, Tenant

“I’ve been dealing with Smart Lettings for a few years and I have to say , I have nothing but respect for them. My partner was a tenant in one of their properties and they were consistently helpful, friendly and there if needed.
My partner passed away and even then they were there with support.
One of the most professional friendly companies I have dealt with in a long time, so many companies ...”

Jo & Jayson, Tenants

“Thank you Smart Lettings. Love the client portal the company provides, its clean, easy on the eye and informative. Phil your knowledge is second to none, and the team are always consistent and dependable on any issues I have. I highly recommend anyone looking to rent should start here, you will be looked after from the start-line. Thank you guys”

Daniel Teisar, Landlord

“Smart Lettings have been fantastic for me. Managing my properties and keeping me up to date with all matters relating to rental. Highly recommended.”

Dionne Jones, Landlord

“I’ve been very impressed by Phil and the team. Admittedly, I didn’t know where to begin as a first time landlord. Yet, the team have been fantastic throughout, answering all of my queries and making this experience hassle/stress free, which is exactly why I wanted a letting agent. Thank you team.”

Laura Mustoe, Landlord

“Smart lettings have been fantastic for me. All maintenance has been conducted swiftly, and the gentleman who has done the repairs on my house has been fantastic and thorough. Property is tip-top and the management is super communicative whenever I email.

I have been in my current residency with Smart Lettings for a year and I've felt so much more at ease and confident in my tenancy than I wa...”

Nicola Quinn, Tenant

“I had the most amazing experience with smart. Phil Mia and the team are just fantastic. The speed and accuracy is so refreshing. I moved from Devon and was under a tight timescale. Mia and Phil turned it around so quick but not letting standards slip. I’m so glad this is the agent I will be with while I start my new life in Wales as it’s such a great start. Thank you for making this experience...”

Layla, Tenant

“Phil has been looking after our properties for a while now and we are very happy with his service. He always resolves any issues quickly and efficiently. He is constantly updating us with the current laws allowing us to relax knowing all is okay in his hands. If you are looking for a reliable property management company then we would highly recommend him and his team.”

Alison and Giovanni Formosa, Landlords

“As a landlord, I bless the day I was put in contact with Phillip. I was struggling with a tenant who was paying no rent and he took me on! His calming, professional attitude and vast knowledge of his subject kept me going. At each twist and turn he was there with advice to guide me through. It is entirely thanks to him that everything was resolved in the end. With him in your corner you need ha...”

Ann Stiles, Landlord

“Phil and the team are fantastic! Super friendly and very knowledgeable, they are always available and happy to help with any query. They secured a tenant for our rental quickly and we were confident that the tenant was thoroughly vetted and a good match for our property. They keep us informed at all times and go over and above when issues come up. We have peace of mind knowing our rental is saf...”

Louise White, Landlord

“Phillip and his team have been a real pleasure to work with and I know I am in good hands when dealing with them. Due to an unfortunate sequence of events I had to serve notice on tenants, where the property I had recently acquired required major refurbishment. With Phillips' expert knowledge and help I have just gained the order for possession.

As a landlord I was familiar with the evictio...”

Roshan, Landlord

“5* absolutely amazing couldn’t recommend Philip and Rebecca enough. Have kept me reassured and sane the past weeks couldn’t have done more for us. Thank you so so much for everything look forward to the future, made one little family very very happy. X”

Natalie Clarke, Tenant

“Great experience with a very professional company. Very good communication and genuinely caring people who don’t mess about when things need attention! They’ve made a stressful move very comfortable. Highly recommended !!! Thanks Smart Lettings”

Sharyn Lott, Contract Holder

“Ive been with smart letting for 3 years now and I highly recommend them, Very professional and Phil is a genuine guy, he’s very quick with dealing with any problems or any enquiries, a very friendly letting agency always feel welcome when I pop in.”

Dean Middleton, Tenant

“I was given Smart Lettings number from a friend and I was advised they were the best to deal with a tricky situation.

With nearly 200 miles between ourselves and Smart Lettings I did have my reservations.

This feeling was very short lived, the tenant was extremely difficult to manage and was very well advised to draw out the legal proceedings for as long as possible., Smart Lettings prov...”

Ally Near, Landlord, Cornwall

“I most definitely would highly recommend smart lettings to anyone. 24 hours and everything is sorted , I couldn't think of anyone better than Smart Lettings, very kind and respectful , understand and trustworthy. nothing feels better than being able to feel comfortable 😌 ✨️ Phil is honestly the nicest estate agent I have ever met ❤️”

Sophie Davies, Tenant

“Dealing with Phillip at Smart Lettings has been an exceptional experience. The outstanding level of customer service, management skills along with attention to detail to all aspects of property management has been exceptional.

With Smart Lettings high standards & support we can now focus on other aspects of our lives.

I would not hesitate in recommending Smart Lettings to anyone.
Fran...”

Frank Morgan, Landlord

“Great agency they were very helpful and I was able to move into the property ASAP which was what I needed as I am due to have my daughter in October”

Cerys, Tenant

“We had a delicate issue with a tenant and went to Phil for advice , he completely took us in hand advised and guided us to sort things. The easy and friendly atmosphere of Smart Lettings staff puts you at ease and installs confidence for both landlords and tenants. Thank you Phil for always being at the end of a phone call.”

Karen Wright, Landlord

“Great people in the team, Phil has gone above and beyond for me and my partner, not only did he move me into my first flat but has helped and guided me through the year can’t recommend him enough down to earth and will always get to the bottom of a problem if one occurs!”

Callum, Tenant since 2021

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”

Dr. G. Parker (Overseas Landlord)

“Thank you Phil and the team at Smart Lettings for the assistance in finding suitable tenants for our property.

Smart Lettings have been very helpful, supportive and professional. Phil is very knowledgeable in this field and made the decision to rent a smooth process for us.

Phil and his team have kept us informed during the whole process and gave us confidence throughout the stages that...”

Hannah Tatchell, Landlord

“The team at Smart Lettings have been absolutely great, I have recently switched from another letting agency to Smart Lettings. They have dealt with everything and made sure that the transition of everything goes smoothly and as stress free as possible for myself! They are so Hands on and only ever a phone call away ( something I never had previously ) so it’s great that you know they’re always ...”

Cullen Kinsella, Landlord

“I am a new Landlord in Wales and asked Smart Lettings in Pontycymer to find me a tenant and to manage my property. I am absolutely thrilled with the service Smart Lettings have to offer. Phil is a encyclopaedia of knowledge and not only that he is so professional and it is obvious he loves what he does! Smart Lettings found me an exceptional tenant, have carried out all repairs/maintenance w...”

Gayle Martin, Landlord from Cornwall

““Smart Lettings have been an absolute pleasure to deal with from the very beginning! No request is too small and they have definitely gone above and beyond to get me settled into my new home as quickly as possible. They’ve made a massive difference to a stressful time in my life and I can’t thank them enough””

Emma Burt, Tenant

“Having been with another property management company who shall remain anonymous and realising they were not fulfilling their duties we were put in contact with Phil at Smart Lettings and all we can say is amazing, from our first meeting with Phil we felt we had made the right decision in putting our properties in his capable hands, everything was so easy, Phil and his team just took over and ma...”

Nick and Linda, Howell Properties, Landlords

“After previously been with another letting agent who failed us, finding Phil and Smart Lettings was a breath of fresh air. He is professional, in all aspects of his work, he successfully evicted our tenant and rented our house out again within weeks.”

Mark and Jackie Heffernan, Landlords

“Phillip has recently rented a property to my daughter who was homeless with her three children. He has gone above and beyond the role of an agent to ensure that, going forward, she will have a home.

The property has some issues, but already, they are being dealt with and we have an action plan. Phillip’s communication has been excellent, even though he has been extremely busy. He is approa...”

Sian Roberts

“Our experience so far with Phillip has been great. He's been very attentive and responsive to all queries and requests and endeavours to address and/or rectify any issues as they arise. It gives me peace of mind knowing that he's a person who cares about his tenants and their wellbeing/happiness. Diolch!”

Cedron, Tenant

“Phil and his team are very knowledgeable and efficient at what they do. They managed to rent my 4 bed house for way over a figure mentioned to us by another local estate agent. I will definitely be using Smart Lettings for the rest of my properties the future.”

Ryan Groves, Landlord

“I met Phil by chance after being given the run around by another estate agent and the difference is startling. Within two weeks Phil had rented out my student property within Treforest despite huge demand in the local area.
I would highly recommend Smart Lettings as they are professional, committed and go way beyond the normal 9 to 5 work ethic.”

Stuart Leach, Landlord

“Phil at Smart Lettings has always been genuine, honest, helpful and responsive in general. And also when there was issue I needed sorting before. Happy to have Smart Lettings as an agent.”

Gareth Davies, Tenant

“Phil was really helpful when finding a tenant for my Buy to Let property. Nothing was ever too much trouble and he achieved a higher monthly rental income for the property than I was expecting. Great service!”

Chelsey Clatworthy, Landlord

“A genuine, no nonsense, trustworthy company.
Phil has always been on hand to answer any queries and offer professional advice. A fantastic support to fellow landlords and tenants alike.”

Natalie White, Landlord

““I first came into contact with Phillip in January 2021 as he was managing a couple of properties within Peter Crouch’s portfolio. After numerous conversations with Phillip it became apparent that he was somebody who really knew his stuff and I took the decision to move all of the properties in the portfolio to be managed by him. This was the best decision I could have made as Phillip took th...”

Clare Last PA to Peter Crouch and Abigail Clancy

“Had a amazing experience with Smart Lettings I can honestly say I couldn't ask for anymore, great customer service very fast and a friendly face too, very understanding can honestly I would recommend to any of my friends or family, well done guys👏”

Jamie Whale, Tenant

“Fantastic company, very friendly, helpful and informative. Any issues or inquiries are quickly resolved and responded to. Couldn’t recommend them enough.”

Jade Louise Smith, Tenant

“I’ve had experience with Smart Lettings and they have always been positive. Really helpful and friendly. Wouldn’t hesitate to recommend them.”

Barrie James, Contractor

“These guys take all the hassle out of being a landlord. I’m always consulted if there’s an issue but they take care of the details and deal with the tenant. The tradesmen they use are reliable and realistic in pricing of jobs when there’s a problem. They also have a vast knowledge of the law around letting and keep me fully compliant. I wouldn’t let without them now.”

Jon Reilly, Landlord

“Very helpful company, excellent communication skills and the most knowledgeable letting agent we have come across.! We would like to thank Smart Lettings for their continuing support and look forward to transferring further property's across for management.”

Julian Morgan, Landlord

“Phil is knowledgeable, personable and helpful. He has a breadth of letting experience going back many years and has I know put a great deal of effort in to his procedures and systems at " Smart Lettings ".
He is able to provide a quality all-round letting service start to finish and has even qualified as an Energy Performance Certificate Assessor so can personally produce the necessary EPC's n...”

Alex Williams, Landlord

“Excellent company and brilliant team. Philip is a consummate professional in property and tenant management. I know my properties are in the best hands”

Emma Jones, Landlord

“Smart Lettings is an excellent letting agency that delivers a personalised, high quality service. Phillip is very knowledgeable about property matters and relevant legislation and draws on his experience to provide a professional service as well as advice if needed. He is conscientious and diligent so I know can rest assured that my properties are in good hands. Communication is always prompt a...”

Dr Suruchi Mohan, Landlord

“It took me a while to find a letting agent I could trust to manage my properties. Phillip is amazing and I would highly recommend to anyone looking for a hands free approach to managing their portfolio”

Shadi Fatemi, London

“Phil has been exactly the agent we were looking. He managed the renovation of our property and rented it out at a great price and with a very quick turnaround. Highly recommended.”

Dr. G. Parker (